6 Leading eCommerce Delivery Best Practices
eCommerce delivery plays a significant role in the success of a business. Therefore, to ensure that the company is successful, the business should be aware
First Choice in Transport Management Software
Freightware Transport Management Software
FreightWare controls every aspect of the transport layer for supply chain execution for any type of transport operation. FreightWare is a world-class transport management system designed for the courier, breakbulk, and line haul industries as well as ex-warehouse distribution.
Dovetail’s FreightWare transport management software solution was developed, configured and optimised through the years to ensure that it can provide transport success to local and international companies.
Industry Vertical
Courier, Break Bulk
and Full truck Load
and Full truck Load
Integration
Web services integration into eCommerce, ERP and other external systems
Mobile ePOD
Last Mile Delivery Management for deliveries and collections
Support Hours
356 Days, 24/7 hrs.
After hours support available.
After hours support available.
Features & Benefits
FEATURE
End-to-end operational processing.
BENEFIT
Seamless integration for waybill and track and trace data. eCommerce ERP and other external systems.
FEATURE
Accurate data saves time from manual capture. Accurate address information prevents misrouting. Live track and trace updates to all stakeholders.
BENEFIT
Automated billing and sub-contractor costing. Accurate online quotations. Automated sub-contractor billing automation.
FEATURE
Tracking key milestones. Clients can view track and trace online or receive ETA's for key milestones.
BENEFIT
Integrated Mobile ePod
Features & Benefits
FEATURE
End-to-end operational processing.
BENEFIT
Seamless integration for waybill and track and trace data. eCommerce ERP and other external systems.
FEATURE
Accurate data saves time from manual capture. Accurate address information prevents misrouting. Live track and trace updates to all stakeholders.
BENEFIT
Automated billing and sub-contractor costing. Accurate online quotations. Automated sub-contractor billing automation.
FEATURE
Tracking key milestones. Clients can view track and trace online or receive ETA's for key milestones.
BENEFIT
Integrated Mobile ePod
A sample of our clients
First Choice in Full Truck Load Transport Software
If you have challenges managing your cross border transportation and need to reconcile your profitability per trip, Dovetail’s robust and functional FreightWare TMS is the answer.
API & Who we integrate with
Track and Trace are inherent in all FreightWare’s processes, with a complete audit trail being recorded. Each time a consignment is moved, a tracking event is recorded. The information is real-time and this means that customer services can timeously inform customers about the status of the consignments.
Reporting
FreightWare provides comprehensive reporting, which includes financial, profitability, management, operational, exception, and stats reporting. The reports can be extracted at any time and provide real-time accurate information.
- On-screen
- Word doc
- Excel spreadsheet
- Sequel database personalize KPIs, etc.
- Push data to external dashboards' clients may use (i.e. PowerBI)
Reporting
FreightWare provides comprehensive reporting, which includes financial, profitability, management, operational, exception, and stats reporting. The reports can be extracted at any time and provide real-time accurate information.
- On-screen
- Word doc
- Excel spreadsheet
- Sequel database personalize KPIs, etc.
- Push data to external dashboards' clients may use (i.e. PowerBI)
POD - Proof of delivery
FreightWare provides a comprehensive POD management and exception system to ensure proper POD reconciliation.
POD / Proof of delivery
FreightWare provides a comprehensive POD management and exception system to ensure proper POD reconciliation.
Blogs
The Growth of eCommerce Delivery in South Africa
Over the last few years, South Africa has experienced a huge increase in eCommerce and eCommerce delivery. This increase has been influenced by the increase
How COVID-19 Has Impacted Last-Mile Delivery Logistics
Covid-19 has brought about new challenges and opportunities for each industry. Last-Mile Delivery hasn’t been spared from the effects of the pandemic. Last-mile has always
Case Studies
Dovetail has implemented Logistics Software in multiple global locations
This project comprised a joint mission in which Triton Express with the assistance of Dovetail undertook to cross borders and drive business into southern Africa – specifically into Namibia, Swaziland, Zimbabwe, Mozambique, Lesotho, Botswana and most recently Zambia.
Dovetail wins Gold at the Logistics Achiever Awards
The Logistics Achiever Awards (LAA) gave recognition for excellence in logistics and supply chain management, recognising outstanding achievements and innovation that have created market advantage for a strong, sustainable foundation into the future.
Eskom division increases efficiency with Dovetail
“We chose to upgrade our service solution with Dovetail’s full solution suite owing to the established partnership we have with the company and the full integration capabilities offered by its software solutions,” Augustyn explains.
Case Studies
Dovetail has implemented Logistics Software in multiple global locations
This project comprised a joint mission in which Triton Express with the assistance of Dovetail undertook to cross borders and drive business into southern Africa – specifically into Namibia, Swaziland, Zimbabwe, Mozambique, Lesotho, Botswana and most recently Zambia.
Dovetail wins Gold at the 2016 Logistics Achiever Awards
The Logistics Achiever Awards (LAA) gave recognition for excellence in logistics and supply chain management, recognising outstanding achievements and innovation that have created market advantage for a strong, sustainable foundation into the future.
Eskom division increases efficiency with Dovetail
“We chose to upgrade our service solution with Dovetail’s full solution suite owing to the established partnership we have with the company and the full integration capabilities offered by its software solutions,” Augustyn explains.
Global Implementations
Dovetail has provided Freightware Transport Management Software in multiple global locations.
Global Implementations
Dovetail has provided Freightware Transport Management Software in multiple global locations.
First Choice in Transport
& Warehouse Software
Please click here to contact Dovetail to find out more about our Transport software solutions and to see how we can help you become more efficient and reduce costs.
FAQ
Yes, we can track and scan at waybill and parcel level.
Yes, the system provides for various dashboards and KPI’s.
Yes, Seamless integration for waybill and track and trace data. eCommerce ERP and other external systems.
Dovetail Solutions
Transport Management Software
Warehouse Management Software
Third Party Logistics
Logistics Management Software
Terms and Conditions
Recent Posts
5 Last-Mile Delivery Trends That Will Shape 2021
6 Tips on Managing eCommerce Delivery Successfully
The Role of TMS in eCommerce
The Impact COVID-19 Had on Warehousing
Contact Us
- St 75 Malibongwe Drive Linden Ext, Johannesburg
- +27 11 540 9300
- info@dovetail.co.za
