MEDIA RELEASE
ISSUED BY: THE SOUTH AFRICAN NATIONAL ROADS AGENCY SOC LTD
10 June 2013
WASHINGTON – TheInternational Bridge, Tunnel and Turnpike Association (IBTTA)is proud to announce the winners of the 2013 Toll Excellence Award competition that recognizes excellence, innovation and achievement in the tolling industry. “This year’s submissionswere particularly innovative,” said Patrick D. Jones, Executive Director and CEO of IBTTA. “There were many great examples of operations, technology, customer service and social responsibility, which made it difficult for our judges to select among all the entries. The awards also play an important role in highlighting new ideas and emerging practices throughout the international tolling industry.”
The winners will receive their awardson Monday, September 23rd during IBTTA’s Annual Meeting and Exhibition in Vancouver, British Columbia, Canada. During the awards ceremony, one winner will be selected to receive the prestigious President’s Awardfor Excellence.
Here are the 2013 Toll Excellence Award winners:
Customer Service
State Road and Tollway Authority – I -85 Express Lanes – Atlanta, Georgia
Operations
Oklahoma Turnpike Authority (OTA) – Disaster Recovery (Pikepass Customer Service Center Destruction and Rebuild)
Social Responsibility
E-470 Public Highway Authority – The Solar Powered Toll Road – Colorado
Technology
The South African National Roads Agency SOC Limited (SANRAL) – Open Road Tolling Project