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    Categories: Blog

How Infios + Dovetail Are Transforming 3PL Warehouse Operations in South Africa

South Africa’s logistics industry stands at a crossroads. The South Africa Third-Party Logistics (3PL) Market size is expected to reach USD 6.39 billion in 2025 and grow to a record USD 8.81 billion by 2030!
Even with an impressive growth trajectory, many 3PL providers still struggle to take full advantage of the opportunities.
They’re still wrestling with outdated systems, manual processes, and the inability to scale efficiently. Enter the new partnership between Infios and Dovetail Business Solutions – a collaboration that may be the warehouse management software your business needs to compete in the growing marketplace.


The Multi-Client Challenge Meets Its Match

If you’re growing, you’re likely managing multiple customers within one facility. That means juggling a wide variety of goods, workflows, and service expectations, often at once.
This complexity has long been the Achilles’ heel of South African 3PL providers. Traditional warehouse management system software simply wasn’t built for this reality.
The Infios Warehouse Management System (WMS) is designed to meet the special requirements of a range of industries.
By combining Infios’s advanced multi-client capabilities with Dovetail’s deep understanding of the South African market, 3PLs can now manage diverse client requirements within a single system.


Real-Time Visibility That Actually Works

A significant proportion of logistics activities in South Africa are outsourced. This creates a more than considerable burden on 3PLs to act as architects for the further development of flows within Industry 4.0 and backbones for e-commerce growth.
If you’re going to meet (and exceed) these expectations, you need more than basic tracking.
The Infios-Dovetail solution delivers a greater sense of visibility through automated inventory tracking and real-time dashboards – all powered by predictive analytics.
That means inventory is constantly updated under well-automated systems. No more guesswork, manual reconciliations, or angry phone calls about missing inventory.


Automation That Empowers Rather Than Replaces

A key fear among logistics and warehouse teams? Job displacement among our workforce due to innovation and AI. And nothing stifles adoption and growth more than internal fear.
The Infios-Dovetail partnership is built on this understanding, which is why each solution is designed to empower warehouse teams through assisted technology. When you feel empowered and equipped, you’re more likely to work hard to grow.
The best warehouse management software enhances human capabilities. Voice-directed picking, automated billing calculations, and intelligent slotting optimise workflows so that skilled workers feel fulfilled in their roles, not at risk.


Scalability Built for African Growth

As one of the leading warehouse management software companies, Infios brings proven scalability.
Advanced labour management tools make it easier for benchmarking to be defined and tracked. Measuring employee performance and productivity is faster and more accurate, and is built around the concept of achievement rather than simply improving performance.
The solution handles everything from small courier operations to large-scale distribution centres. Its ability to adapt to each 3PL’s growth journey means they can avoid costly system replacements or disruptions.


Transform Your 3PL Operations Today with Infios + Dovetail

The right vendor understands third-party logistics operations from the inside.
That’s exactly what the Infios-Dovetail partnership delivers – world-class technology combined with deep local knowledge.
Are you ready to see the next stage of warehouse operations? Discover how we’re redefining 3PL success in South Africa – and schedule a consultation to see how the right technology partner can help you overhaul and upgrade your operations.

Get Started Now

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